The Ducallier Studios

Privacy Policy

We respect the privacy of anyone who uses our Web site and online applications (Order Form, or e-mail request)

We gather important information from our visitors and customers.

We publish this Privacy Policy to communicate how we gather and use information about you, how we protect it, and how you can participate in its protection.

We will, from time-to-time, e-mail members of our e-mail list with special promotions and offers.

This will help you take advantage of savings on products that may be of interest to you.

If you do not wish to receive promotional e-mails, you can send an e-mail to: unsubscribe@ducallier.com and, please type "Remove From Mailing List" in the subject line of your e-mail.

Removals are usually done within 3-5 days

However, to ensure that the unsubscribed process has been completed successfully, please allow two weeks.

We provide our service to you subject to ourTerms of Service and this Privacy Policy, which shall be deemed part of the Terms of Service.

We reserve the right to change this Privacy Policy.

If we change it, we will provide notification of the change at least thirty (10) business days before the change takes effect and include directions for how you can respond to the change.

Collected Information

We require people who register to use our online applications (the "Services") to give us contact information.

Depending on the services chosen, we ask for contact and account information, such as name, company name, address, phone number, e-mail address, in addition to financial and billing information, such as billing name, address and credit / debit card number.

When you express interest in additional information, when you register for the Services, or after you become a user, we may ask for additional personal information, such as title, department name, fax number etc.

You can opt out of providing additional information by not entering it when asked.

We do not distribute or share customer e-mail addresses, except as noted in its Terms of Service, or as may be required by law.

We uses the information collected to set up the Services for individuals and their organizations.

We may also use the information to contact customers and prospects to further discuss their interest in our company, the Services we provide and ways we can improve them, and to send information such as announcements of promotions and events regarding our company or partners.

We may also e-mail a customer newsletter and updates about the Services or the company.

You can opt out of receiving these communications by replying to them at the time they are distributed or at any time by e-mailing support@ducallier.com.

All financial and billing information that we collect through our Web site and the Services is used solely to bill for the Services.

We do not use this billing information for marketing or promotional purposes, although your e-mail address may be used to inform you of new products available.

Except as we explicitly state at the time we request information, or as provided for in our Terms of Service, we do not disclose to any third party the information provided.

We have referral relationships with third-party companies and individuals ("Referral Partners") who refer their customers to us (linked site).
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Customers who become paying users of an online application through a Referral Partner are considered customers of both ourselves and the Referral Partner (linked site).

We and our Referral Partner may share customer contact as well as account, financial and billing information with respect to their joint business relationship with the customer.

The sharing of this information allows us and our Referral Partner to establish the identity of the shared customer and determine referral fees owed.

This sharing also allows Referral Partners to provide consolidated billing services to the shared customer.

Shared contact and account, financial and billing information is governed by our Terms of Service.

We do not not share your business data with Referral Partners.

We have integration relationships with third-party companies and individuals ("Integration Partners").

These relationships extend the functionality of the Services and the Integration Partner application or service ("Integrated Service") by allowing the Services and the Integrated Service to exchange customer data and to establish linked business processes between the two.

Customers who pay us for use of the Services and use this Integrated Service are considered customers of both ourselves and the Integration Partner.

We and an Integration Partner may share customer contact, account, financial and billing information, and business data with respect to their integrated business relationship with the customer.

The sharing of this information allows usand the Integration Partner to establish the identity of the shared customer and determine referral fees owed between us (as a cost of doing business).

This sharing also allows the Integration Partner to provide consolidated billing services to the shared customer and allows for the enhanced functionality of the integrated service.

Shared contact, account, financial and billing information, and business data is governed by our Terms of Service.

We use a third-party intermediary (such as PayPal, Visa, MasterCard) to manage credit card processing.

This intermediary is solely a link in the distribution chain and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.

Other third parties, such as content providers, may provide information on our Web site, but they are not permitted to collect any information, nor do we share any personally identifiable user information with these parties.

Our customers use our online applications to host data and information.

We will not review, share, distribute, print, or reference any such data except as provided in our Terms of Service, or as may be required by law.

We will view or access individual records only with your permission (for example, to resolve a problem or support issue).

Of course, users of the Services are personally responsible for maintaining the confidentiality and security of their user registration and passwords.

We may also collect certain information from visitors to our Web site and customers of the Services, such as Internet addresses.

This information is logged to help diagnose technical problems and to administer our Web site and Services in order to constantly improve quality.

We may also track and analyze non-identifying and aggregate usage and volume statistical information from visitors and customers and provide such information to third parties.

Cookies

Cookies are files Web browsers place on a computer's hard drive.

They are used to help us authenticate clients and provide timesaving shortcuts and preferences.

We use a persistent encrypted cookie, if the client requests, to save and retrieve individual authentication information as well as other per-client device preferences.

When a visitor follows a link to our Web site from an affiliate or promotion, we store information about that affiliate or promotion in a session cookie.

Acceptance of these cookies is optional.

We issue a mandatory session (Site Visit) cookie to each user of the Services only to record encrypted authentication information for the duration of a specific session.

If you reject this cookie, access to and usage of our Website and Services will be denied.

Third Party Sites

Our Web site and online applications contain links to other Web sites.

We are not responsible for the privacy practices or the content of these other Web sites.

Customers and visitors must check the policy statement of these others Web sites to understand their policies.

Customers and visitors who access a linked site may be disclosing their private information.

It is YOUR responsibility to keep such information private and confidential.

Security

We have security measures in place for the Services to help protect against the loss, misuse and alteration of the data under our control.

When our Services are accessed using FoxFire, Netscape Navigator, Microsoft Internet Explorer or, Google Chrome Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure data is safe, secure and available only to you.

We also implement an advanced security method based on dynamic data and encoded session identifications and hosts the Services in a secure server environment using multiple firewalls and other advanced technology to prevent interference or access from outside intruders.

Finally, we require unique user names and passwords that must be entered each time a customer logs onto the secure area of our Website.

These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data.

Correcting and Updating Your Information

To update or change registration information, to update billing information, or to discontinue the Services, log on to the Services at our Web site, at the bottom of the page click the Contact Us link, and simply let us know.

You can also correct and update information by e-mailing support@ducallier.com

Opt-Out Policy

We offer you a means to choose how we may use information you provided.

If, at any time after registering for information or ordering the Services, you change your mind about receiving information from us or about sharing information with third parties, send us a request specifying your new choice.

Send your request by e-mailing us at security@ducallier.com

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