The Ducallier
Studios
In effect - your order is made just for you.
It is not something "Off-the-Shelf", but a special order made to your request -- just as if you had commissioned us to do an original Object d'Art by our Studio's Artisans.
It is sometimes difficult to choose a painting or print on the internet.
If you order a painting / print and it does not meet with your expectations, you may return it within 14 days.
If you would like to return a painting / print/ or item, please notify us first via the Reurns Page to get a "tracking number" and address that you must ship the return to.
On getting this "Tracking Number" you can then ship the item to us.
Please provide the following information:
IMPORTANT
Please notify us BEFORE returning an order.
Please place the original documentation in the packing, and re-wrap securely.
Return postage or shipping must be PREPAID and insured -
C.O.D. RETURNS WILL NOT BE ACCEPTED
and will be returned to (you) sender.
Send the painting/print/item to the address shown on our
shipping lable.
For your protection, please use Insured freight carrier or Parcel Post for return shipment.
Shipping costs can only be compensated by the shipping carrier you chose, if the return is lost or damaged .
For us, in fulfilling your order, we do everything we can to ship your order safely and securely.
Please understand - we work on the "Just-In-Time" ordering principle.
- Item name and Order / Invoice Number
- your full name and address
- your telephone number
- your reason for returning the painting/print.